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FAQs

"What's the difference between Heavyweight Cutlery and Mediumweight Cutlery

 The difference is rather easy to explain:

· Heavy Weight: These plastic utensils have a greater density and strength. This makes them feel heavier, therefore giving your customers a greater sense of quality and value. Since Heavy Weight Cutlery is denser (usually made from Polystyrene), it is also ideal for tougher and heavier foods, such as meats and pastas. It portays a much higher image to the customer.

· Medium Weight:  This Cutlery in contrast (usually made from Polypropylene) has a lighter density than its heavy weight counterpart. Since they don't have quite as weighty a feel, they won't necessarily convey that same sense of quality to your guests. However, since they have a lighter density, Medium Weight is a more cost effective choice.

Medium Weight Cutlery can be used for most food items simply that they are not so appealing as the heavyweights.

· Light Weight Cutlery: Usually 5" long are used for coffees or very easy pick and eat items such as diced fruits, salads or custards and soft ice cream.

How do I know which CUTLERY I want to choose?

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 When trying to decide what CUTLERY would be the best for your establishment, take into consideration what feeling and atmosphere you would like to convey to your customers, as well as the different kinds of food that your menu is comprised of.

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What are JUMBO and GIANT straw sizes? 

 Wow Straw sizes       

 

SHOULD I OPEN AN ACCOUNT?

An account is not necessary for any type of online orders, customized orders or full trailer orders.  However, opening up an account has several benefits for online orders, including your saved information for shipping and ordering.  Your information is guaranteed to be safe and secure.  The account also sends a newsletter along with seasonl promotions and new products from time to time.  Along with the following:

  • Check out faster
  • Save multiple shipping addresses
  • Access your order history
  • Track new orders
  • Save items to your wish list

 

 

HOW SHOULD I OPEN AN ACCOUNT?

An account is fast and simple to set up.  There are two ways:

a)  You can click on the My Account button on the top of the site.  This will immediately take you to the sign up area.  If you already have an account, then all you need to do is enter your username and password for immediate Access.  If you are creating an account, then you can click on the CREATE ACCOUNT button.

This will take you to a page where you can add your personal detail and shipping details.  Then Click CREATE MY ACCOUNT at the bottom of the page.  That is it, you have created your account and made your ordering process quick and easy everytime.    

b) While shopping, you can go to your shopping cart area and when you are ready to finish your online order, select the PROCEED TO CHECKOUT button.  This will give you the option to "proceed as a guest" or ""register an account".  By selecting the register an account, you will find a page that allows for your personal details and shipping details.  Then click CREATE MY ACCOUNT at the bottom of the page and you are done. Congratulations, you have created your own personal account and will recieve all the benefits for online orders.   

 

What are Polypropylene (PP) & Polystyrene (PS)?

PP = POLYPROPYLENE PLASTIC - STIFF AND WILL NOT BREAK (GOOD FOR KIDS).

PS = POLYSTIRENE PLASTIC - STONGER, VERY CRISTAL LOOKING BUT  WILL SNAP OR BREAK (NOT RECCOMENDED FOR KIDS). 

 

Should our PET food containers be used in a microwave oven?

No. These should not be placed in the microwave. However, they can handle hot and cold foods. 

    

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